Questions, answered.
Common questions about pricing, billing, and how administrators and residents get set up.
What's the starter plan for?
It's a single-user instance with minimal features, so you can try Beacon before adding your whole committee.
Is this per person or per forum?
Per person. You pay R35 a month for each patroller and R80 a month for each administrator you add.
What counts as an administrator?
Anyone who needs roster, SAPS liaison or compliance tools — typically your chairperson, secretary and sector heads.
Can we mix and match as our forum grows?
Yes. Add or remove patrollers and administrators at any time — you're only billed for who's active that month.
Is our data shared with SAPS or anyone else?
No. Your forum's data is private to your committee and members, unless you choose to export and share a report yourself — or a resident opts to link their profile to a security company (see below).
How do residents sign up?
In the Beacon mobile app, not on this site — they pick your forum from a list and register directly. Their R10/month is billed to your forum's account.
Can our neighbourhood's security company get access?
Yes — your admin creates one shared login for the security company (no extra charge, no separate account per guard), and residents can link themselves to that company from their own profile. Once linked, the company sees incidents in your forum and gets alerted when that resident presses their emergency button.
We're happy to talk it through.
Reach out and we'll answer anything this page didn't cover.
Contact us